In the following guide, you will get more familiar with the Asset Access section of the InPlayer Dashboard.
The Asset Access section offers a live overview of all of your customers and their individual access passes.
Here you will find all of your customers’ individual access records, and whether that access was Purchased, Granted or has Expired.
Navigating the Asset Access section
To the right, you have the and buttons. We’ll see how to use these in the guide for Reporting.
Below that, you have the search bar, along with the option to choose whether to view a list of the active or inactive accesses.
To use the search bar, click on it, choose the filter you wish to use for your search, and type in your search. You can use one of the following filters:
- asset title
- customer email
- access type
- customer id
- asset id
So, if you wanted to check the access passes for a customer with the email email@example.com, you’d click on the search field, choose the email filter, type in firstname.lastname@example.org, and press Enter.
Note that you can also search with just the first part of the email address, in this case carter, or the second part, in this case @mail.com.
However, you cannot search by typing any of the two parts of the email address just partially, in this case, cart or mail.
Bellow that, you have the main part of the Asses Asses section, which is the table where you can see the details of the customer accesses.
In the Asset Access section, you can also revoke or extend a customer’s access.
Note that the same thing can be done in each customer’s personal account as well, as described in the Customer Management section of the Audience tab guide.
To revoke a customer’s existing access pass, click on the button under the Action column in the asset title’s row.
Then click Revoke Access.
Confirm by clicking .
To extend a customer’s existing access pass, click on the button under the Action column in the asset title’s row.
Then click Extend Access.
Here, enter the new date to which you’d like to extend the access and click .
This concludes our guide.
If you have any questions, don’t hesitate to contact us on email@example.com.