In the following guide, you will get more familiar with the Asset Access section of the InPlayer Dashboard.
Here you will find all of your customers’ individual access records, and whether that access was Purchased, Granted or has Expired.
Navigating the Asset Access section
To the right, you have the and buttons. We’ll see how to use these in the guide for Reporting.
To use the search bar, click on it, choose the filter you wish to use for your search, and type in your search. You can use one of the following filters:
- asset title
- customer email
- access type
- customer id
- asset id
So, if you wanted to check the access passes for a customer with the email firstname.lastname@example.org, you’d click on the search field, choose the email filter, type in email@example.com, and press Enter.
Note that you can also search with just the first part of the email address, in this case carter, or the second part, in this case mail.com.
However, you cannot search by typing any of the two parts of the email address just partially, in this case, cart or mail.
In the Asset Access section, you can also revoke or extend a customer’s access.
Note that the same thing can be done in each customer’s personal account as well, as described in the Customer Management section of the Audience tab guide.
To extend a customer’s existing access pass, click on the button under the Action column in the asset title’s row.
Then click Extend Access.
Here, enter the new date to which you’d like to extend the access and click .
This concludes our guide.
If you have any questions, don’t hesitate to contact us on firstname.lastname@example.org.